- What services does Zulaiy Technologies offer?
- We're a fullstack AI company. We cover AI strategy and readiness, ML and LLM applications (conversational AI, agents, document intelligence, and predictive models), data platforms and analytics, intelligent automation, AI-enabled software and product engineering, systems integration and ERP, and IT consulting. One team takes your AI initiative from strategy through to production.
- How do I get started with a project?
- Reach out via our contact form or book a call. We'll schedule an initial consultation to understand your vision, requirements, and goals. From there, we'll provide a tailored proposal and timeline.
- Who do you work with?
- We work with enterprises and startups worldwide—organizations building AI products or putting AI into production. Engagements begin with a scoping phase and a fixed-price proposal, so the work is clear before you commit.
- What is your typical project timeline?
- Timelines vary based on scope and complexity. After our initial consultation, we provide a detailed project plan with milestones. We prioritize transparency and keep you informed throughout the process.
- Does Zulaiy sell products as well as consulting?
- Consulting and engineering engagements are what we sell today, and the only thing we currently bill for. Alongside them we are building our own software — subscription products, one-time digital products, and mobile apps — but none is on sale yet and no customer is being billed for any of them. They will run on their own domains with their own signup and product terms, sold by Zulaiy Technologies LLC, the same entity that appears on your invoice and card statement. Our Products page shows the current status of each line.
- How do subscriptions and free trials work?
- No subscription products are on sale yet, so nothing is running today — this is how they will work at launch. Where a product offers a free trial, we show you the trial length, the exact date of the first charge and the price before you enter card details, and we email a reminder before it converts. Cancel during the trial and you are never charged. After that, subscriptions renew automatically — monthly or annually — until you cancel, which you can do yourself at any time from inside the product. Annual plans get a renewal reminder 30 days ahead.
- How much do your services cost?
- We price each engagement individually, because cost depends on your data, integrations and the outcome you need. What is fixed is the process: the discovery call is free, and you receive a written proposal with an exact price, scope and payment schedule before anything is chargeable. Full detail is on our Pricing & Payment Terms page.
- How and when am I charged?
- Today the only thing we bill for is consulting, so that is the case that applies to a real customer; the rest describes how the products will bill at launch. Consulting: as set out in the Statement of Work you accept — typically a deposit to begin, then an invoice as each milestone is accepted, due within 14 days. Subscriptions: on the billing date shown at signup, then each renewal until you cancel. Digital products: once, at checkout. All fees are quoted and charged in US Dollars (USD). Nothing is charged that was not disclosed before you paid.
- What payment methods do you accept?
- Card (Visa, Mastercard, American Express) and bank transfer, both processed securely by Stripe. We never see or store your card details. Bank details, where used, appear on the invoice itself. Purchases made inside a mobile app are billed by Apple or Google instead, under their own terms.
- Can I cancel, and can I get a refund?
- Yes to both, though the rules differ by product — and only consulting is on sale today. Consulting engagements: cancel on 14 days' written notice (retainers 30 days); you pay for work delivered and anything prepaid but undelivered is refunded. Subscriptions: cancel any time from inside the product, with a 14-day money-back window on your first paid charge and pro-rata refunds of unused whole months on annual plans. Digital products: 14 days, if not substantially consumed. App store purchases are refunded by Apple or Google. Refunds go back to the original payment method, normally within 10 business days. Our Refund & Cancellation Policy sets out every scenario.
- Do you charge for the first conversation?
- No. The 30-minute discovery call is free and carries no obligation. You are only ever charged after accepting a written proposal.
- How do you handle our data and confidentiality?
- We treat everything you share as confidential, and we will sign your NDA or ours. Where an engagement involves personal data, you remain the controller and we act as your processor under a data processing agreement, working only on your documented instructions. Our Privacy Policy explains what we collect on our own account and who processes it for us.
- Who owns the code and systems you build?
- You do. On payment in full for a milestone, we assign you all rights in the bespoke deliverables created under it. We retain our own pre-existing frameworks and internal tooling, and grant you a perpetual licence to use them as part of your deliverables. This is set out in clause B5 of our Terms of Service. Subscription products are different — there you are buying access to software we continue to own, not the software itself.
- Where is Zulaiy Technologies located?
- Zulaiy Technologies LLC is a Delaware limited liability company, with our delivery team based at 10, Zulaiy Hub, Ilorin, Kwara State, Nigeria. We work with enterprises and startups worldwide, remotely across time zones.
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